Some classes may use Proctorio through a publisher. Below are best practices for students.

NOTE:  Costs associated with Proctorio - As of Fall 2023, Proctorio charges a total flat fee $17.50 for proctoring services, per student.  Regardless if you have one or five exams, using Proctorio, the total proctoring fee is $17.50.  No appointment is necessary for scheduling exams. 

 

1. Always use the Chrome web browser when interacting with a Proctorio-enabled exam. Chrome is fast, secure, and works on any computer.

 

2. Make sure you have the Proctorio Chrome extension installed. This is a vital step for the program to run properly. You only need to do this once.

3. Make sure your computer has a working webcam & microphone. Below is a link to addition system requirements for Proctorio.

 

4. 24/7 Live Chat – When you are on your course page in Moodle, you can access 24/7 live chat for any questions that you may have.

  • To access the live chat, click on the gray shield icon on the top right-hand corner of your Chrome browser.  

 

5. When you’re ready to begin your exam in Moodle, find a quiet, comfortable location to take your exam. Then, simply navigate to your course in Moodle and take the exam that your instructor has provided for you.

 

6. Watch the video below to learn what to expect when you begin your exam in Moodle.   

 

7. Only your institution has access to your exam attempt, not Proctorio nor anyone else. Review the Data Security link below for more information.

 

8. Technical Support Information